Medianet Web Browser Problem Questionnaire
Please print out and fill in the below form when reporting browser problems
with using the Medianet Web modules.
Please provide details of the problem: ie
Text of any error msg that appears
Is the problem repeatable? (ie. does it happen every time
you do the same sequence of events)?
Have similar problems occurred with any other web site you have visited?
- What screen was being displayed?
(e.g. on full display of title "Cat in Hat" retrieved by clicking on
titles returned by a search on "Cat")
- What was the last button clicked?
(e.g. after clicking Pick)
- Where was this in the session?
(e.g. this occurs only when I click pick on title ####)
- What happened?
(e.g. waited 2 minutes and nothing happened but could click on
links and got immediate response)
- Type: Internet Explorer, Firefox, Safari
- Version (on a PC, click Help and then click
- Are you using a proxy server?
(e.g. yes, no, don't know)
(e.g. MAC, Intel, AMD)
(e.g. Core 2 duo, Quad, i5, i7, Phenom. Athlon)
(e.g. 2 GB, 4 GB, etc)
(e.g. Win XP, Win 7, OS X, OS X Snow Leopard)
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